Your privacy is critically important to us.
Orenda Cruises is a company registered in Greece, located in Mykonos island.It is Orenda Cruise’s policy to respect your privacy regarding any information we may collect while using our website. This Privacy Policy applies to orendacruises.com (hereinafter, “us”, “we”, or “orendacruises.com“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. In this privacy policy, we explain what information we may collect on our Website. Furthermore, we explain how we use this information. And also under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through this Website and not to our information collection from other sources.
This Privacy Policy, in addition to our Terms and Conditions, sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, we may ask you to agree to additional terms and conditions.
Like most website operators, Orenda Cruises collects non-personally identifying information that web browsers and servers typically make available. These are the browser type, language preference, referring site, and the date and time of each visitor request. Orenda Cruises collects non-personally-identifying information to understand better how our visitors use this website. From time to time, Orenda Cruises may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.
Orenda Cruises also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and users commenting on our blog posts. It only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to our website choose to interact with us in ways that require Orenda Cruises to gather personally identifying information. The amount and type of information that Orenda Cruises gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at orendacruises.com to provide a username and email address.
The security of your Personal Information is important to us. However, you must remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Ads on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer whenever they send you an online advertisement. This information allows ad networks to deliver advertisements that might interest you. This Privacy Policy covers the use of cookies by Orenda Cruises and does not cover the use of cookies by advertisers.
Our Service may contain links to external sites that we do not operate. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
Orenda Cruises uses remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site. For example, you can use the contact form to make enquiries. This could be an advertisement on a Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used by our privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page. You can also opt out of interest-based advertising entirely by changing your cookie settings or installing a browser plugin.
Orenda Cruises may collect statistics about the behavior of visitors to its website. Orenda Cruises may display this information publicly or provide it to others. However, Orenda Cruises does not disclose your personally identifying information.
To enrich and perfect your online experience, Orenda Cruises uses “Cookies”. We may also use similar technologies and services provided by others to display personalized content and advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer. Orenda Cruises uses cookies to identify and track visitors, their usage of orendacruises.com and their website access preferences. Our website’s visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website. With this drawback, certain website features may not function properly without cookies.
By using our website without changing your cookie settings, you hereby acknowledge and agree to the use of our cookies.
It is essential for those who engage in transactions with Orenda Cruises to provide all necessary personal and financial information. This is critical to materialize their bookings and process the transactions. In each case, Orenda Cruises collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Orenda Cruises. Orenda Cruises does not disclose personally identifying information other than what is described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Orenda Cruises encourages visitors to check this page frequently for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Your privacy is vital to Orenda Cruises. In this policy, we want to inform you about how we process your personal data and about your rights. Personal data is any information that can be connected to you as a private person, for example, name and contact information. In short, this is why we process your data:
To the extent necessary for providing our services to you.
To give you offers and inspiration, both through newsletters, text messages, and targeted marketing in social media and other media online and offline.
To communicate with you and answer your questions.
To ask you about our company and your experience with us.
To notify you of changes to our services.
To create and maintain a customer account (incl. features such as favorites).
To comply with mandatory law (e.g., accounting law).
You have several rights according to data protection law. For example, you always have a right to object to marketing.
Do you want to know more? Please read our detailed explanations below.
Below you can read more about how, why, and for how long we process your personal data.
Orenda Cruises is responsible for processing your data. Please note that our payment provider(s) process personal data collected through our site upon purchase and are independently responsible for their processing.
If you want to contact us regarding our processing of your data, please contact us at info@orendacruises.com
Your personal information is processed primarily by us at Orenda Cruises. We will never sell or rent your personal data to third parties. In some cases, we share your personal data to fulfil our obligations to you in a good and efficient manner:
For us to ensure that you pay us, our payment provider(s) will gain access to your personal data.
We may pass your information to our third-party service providers, agents subcontractors, and other associated partners to complete tasks and provide services to you on our behalf (for example, to send you mailings). However, when we use third-party service providers, we disclose only the personal information necessary to deliver the service. We have a contract in place that requires them to keep your information secure and not to use it for their direct marketing purposes.
To market relevant services and make our website as relevant as possible, we share your personal data with those providing us with marketing services, including Google and Facebook.
We will share your personal data with IT suppliers that process the personal data on behalf of us as processors to assist us with IT-services.
If you want more detailed information about whom we share your data with, please contact us.
Orenda Cruises generally processes your personal data within the EU/EEA, but in a few cases we use suppliers from countries outside the EU/EEA. When transferring your personal data outside the EU/EEA, Orenda Cruises will ensure there is an adequate level of protection.
Orenda Cruises may transfer your personal data to the USA or UAE, and our supplier provides a service for sending newsletters and our suppliers that provide marketing relevant services, and making our website as relevant as possible.
Any US associates we may use have certification according to Privacy Shield. Privacy Shield is an agreement between the EU and the USA whose rationale is to protect the fundamental rights of Europeans and to ensure legal certainty for businesses transferring personal data to the USA. American companies can sign up to be Privacy Shield certified with the U.S.
Department of Commerce. This department will then verify that the suppliers’ privacy policies comply with high data protection standards.
If you have any questions about how we share your personal data or if you want the information on appropriate safety measures we have, please contact us.
According to data protection legislation, you are entitled to various rights to affect our processing of your personal data. Read more below.
Once we have collected your information, we are very aware of the rights you retain regarding it. These rights are laid out in the General Data Protection Regulations (GDPR) and provided below for your reference.
Subject to certain limitations on certain rights, you have the following rights about your information:
The right to be informed— you have the right to obtain confirmation as to whether or not we are processing personal data concerning you and to request a copy of the information we hold about you.
The right of access— you have the right to access our personal data.
The right to rectification— you have the right to have inaccurate personal data rectified or completed if it is incomplete.
The right to erasure, also known as “the right to be forgotten” — under certain circumstances, you have the right to request the erasure of your personal data. This is the case for example where the personal data is no longer necessary for the purposes for which they were collected or otherwise processed, or you withdraw your consent on which the processing is based and where there is no other legal ground for continuance of the processing.
The right to restrict processing—You have the right to request the restriction or suppression of your personal data. That is the case, for example, when you contested the accuracy of the personal data or the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of its use.
The right to data portability— you have the right to ask us to transfer certain of the personal data we have about you to another company (data portability) and reuse your personal data for your purposes across different services. This right applies to personal data that you have provided us in a structured, commonly used, machine-readable, and interoperable format if:
The processing is based on consent or a contract and The processing is carried out by automated means.
In exercising your right to data portability, you have the right to have personal data transmitted directly from Orenda Cruises to another controller where technically feasible.
The right to object— you have the right to, entirely or partly, withdraw a given consent for the processing of your personal data. Your withdrawal will have effect from the time of your withdrawal. You have the right to object to our processing of your personal data. You always have a right to object to marketing from us, such as newsletters.
Rights about automated decision-making and profiling— you have the right not to be subject to a decision concerning automated decision-making and profiling.
The right to complain to a supervisory authority— if you consider that your rights are violated, you have the right to complain to a supervisory authority (Hellenic Data Protection Authority). You may do this in particular in the EU/EEA member state of your habitual residence, place of work, or of an alleged infringement of the applicable data protection laws. In Greece, the supervisory authority is the Hellenic Data Protection Authority. This right is without prejudice to any other administrative or judicial remedy.
Identity confirmation: In case you have doubts, we can request additional information to verify your identity. This serves to protect your rights and private spheres.
Misuse of rights: If you execute any of these rights too often and with obvious intent of misuse, we may charge you an administrative fee or decline to process your request.
In general, the personal data we store and use has been given to us either through personal interaction with guests and trade partners (for example, during a cruise) or as a result of a specific inquiry or booking. We do not buy personal data databases. We only process personal data that you have chosen to share with us and we only use your personal data in accordance with applicable laws.
We process your personal data in the following circumstances:
To perform the service you requested as per the contract entered into with you or with a party representing you (i.e., travel agencies, tour operators and destination management companies).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights, do not override those interests. Legitimate interest is a technical term in data protection law which means we have a good and fair reason to use your data and we do so in ways that do not hurt your interests and rights.To comply with a legal or regulatory obligation.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.Where we process personal information for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of your request not to receive direct marketing or to process your data so that we can respect your request in the future.
Your personal data will be stored and processed inside and outside the company facilities. Where personal data is stored and/or transferred outside of the company, it will be managed and handled in accordance with GDPR. We reassure you that we will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We would like to inform you that we store all the personal information you provide to us on securely protected servers.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with relevant information. We may also use additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.